Shipping: Eligible U.S. orders of $35 or more qualify for free standard shipping. See checkout for the shipping options and charges for your order.
Preparation: Our whole-bean and ground coffees are roasted to order. Allow 3–5 business days before dispatch. Tea, instant coffee, and merchandise have different preparation requirements. Shipping & Delivery
Order support: For a damaged, incorrect, or defective item, contact us within 14 days of delivery with your order number and relevant photos. We review the details before confirming eligibility and a resolution. Returns & Order Support