Terms of service

Terms of Service

Welcome to Cozy Notes Coffee Co. These Terms of Service ("Terms") govern your use of our website and the purchase of our products. By accessing our site or purchasing from us, you agree to be bound by the following terms.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, or sell any portion of our service or products without express written permission from us.

2. Accuracy of Information

While we strive for perfection, we are not responsible if information made available on this site (such as flavor profiles or stock levels) is not accurate, complete, or current. Product images are for illustrative purposes; actual packaging and coffee appearance may vary slightly.

3. Pricing and Payments

  • Prices for our products are subject to change without notice.

  • We reserve the right to modify or discontinue a product at any time.

  • You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

4. Shipping and Delivery

Shipping speeds are estimates and not guarantees. Cozy Notes Coffee Co. is not responsible for delays caused by the carrier, customs, or incorrect address information provided by the customer.

5. Returns and Refunds

Our return policy is straightforward:

  • You have 14 days from the date of purchase/delivery to return an item.

  • Items must be unopened, unused, and in their original packaging.

  • Please refer to our full Return Policy for detailed instructions.

6. Limitation of Liability

In no case shall Cozy Notes Coffee Co., our directors, or employees be liable for any injury, loss, claim, or any direct/indirect damages of any kind arising from your use of any of our products.

7. Governing Law

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the State of Florida.

8. Contact Information

Questions about the Terms of Service should be sent to us at support@cozynotescoffee.com.